Shipping policy
Welcome to the Edent online store! We are committed to delivering your orders promptly and efficiently. Please read our shipping policy carefully to understand how we handle deliveries within Devon.
Shipping Area
We currently offer shipping exclusively within Devon, UK. Any other orders outside this region must go through Kent Brushes.
Shipping Methods
All orders are shipped using Royal Mail, ensuring reliable and timely delivery. We offer the following Royal Mail services:
- Standard Delivery: Estimated delivery time is 2-5 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the weight and size of your order. However orders over £30 come with free shipping.
Order Processing Time
Orders are processed within 1-2 business days (Monday-Friday). Once your order is processed, you will receive a confirmation email with your shipping details. Please note that orders placed on weekends or holidays will be processed on the next business day.
Delivery Times
- Standard Delivery: Please allow 3-5 business days for your order to arrive after it has been shipped.
Delivery Issues
If you experience any issues with your delivery, such as delays or missing parcels, please contact us using the contact information provided at the bottom of the shipping policy. We will work closely with Royal Mail to resolve the issue as quickly as possible.
Shipping Address
Please ensure that your shipping address is accurate at the time of checkout. We cannot be held responsible for deliveries made to incorrect addresses provided by the customer.
Returns & Exchanges
For information on returns and exchanges, please refer to our Returns Policy
Contact Us
If you have any questions about our shipping policy, please feel free to contact us using the information provided below.
Thank you for shopping with Edent Ltd. We appreciate your business and are committed to delivering your products with care and efficiency.
Edent Ltd [Unit 4 Abbey Road Barnstaple] [Phone: 01271 327383 Email: e-dent@hotmail.co.uk]